Refund and Return Policy
Effective Date: February 4, 2026
Thank you for choosing LearnioBD. We want to ensure you have a rewarding experience while you're exploring, evaluating, and purchasing our online courses.
As with any online purchase experience, there are terms and conditions that govern our Refund Policy. By purchasing a course on LearnioBD, you agree to the following:
1. Digital Products (Online Courses)
Since our products are digital goods delivered via Internet download or streaming, we generally offer a limited refund policy to prevent abuse of our content.
- Eligibility for Refund: Refund requests are only considered if submitted within 24 hours of the purchase date.
- Course Progress: To be eligible for a refund, the user must have consumed less than 10% of the course content. If you have watched more than 10% or downloaded offline resources, you are no longer eligible for a refund.
Note: We do not offer refunds for "change of mind" after the course has been significantly accessed or completed.
2. Duplicate Purchase
In the event of a duplicate purchase of the same course due to a technical error, a 100% refund will be issued to the original payment method after verification.
3. Refund Process
To request a refund, please follow these steps:
- Send an email to support@learniobd.online with your Order ID and the reason for the refund.
- Our team will review your request and course progress within 3-5 working days.
- If approved, the refund will be processed through the original payment method (bKash, Nagad, or Bank). It may take 7-10 days for the amount to reflect in your account.
4. Non-Refundable Scenarios
Refunds will not be provided in the following cases:
- The 24-hour refund window has passed.
- The user has violated our Terms and Conditions (e.g., account sharing or piracy).
- Promotional or discounted courses (unless otherwise stated).
5. Contact Us